Am I smiling? No - that's an AI generated grin on my face. 

Don't worry - I am not spilling any of your secrets. Those are safe with me. I'd be worried if you do see me smiling that big. Quality Managers are a bit devious (in a good way). 

What I am sharing is tips on how to Tame the Quality Creatures, the Monsters of Manufacturing. 

What it feels like to tackle these head on and win. Hint, it feels lighter. No heavy burdens to carry around, sans fire extinguishers, sans anxiety.. And the smiles are real.